About us.

Efficient, modern and versatile market research.

Reliable, professional, 100% customer-oriented

Who we are and what we do:

SPLENDID RESEARCH GmbH (until 31.12.2016 Dr. Grieger & Cie. Marktforschung) is a market research institute from Hamburg. Our energetic team is available for long-term projects and ad hoc market research: in Hamburg, Germany and all over the world.

We support clients from various sectors with qualitative and quantitative market research: From the design and data collection, up to well-founded analysis and derivation of recommendations for action. We help you to develop the right questions, to choose the optimal way of data collection and to analyse and process the results yielding substantial benefits.

SPLENDID RESEARCH in numbers

Employees

Our team consists of highly motivated colleagues from various disciplines.

Clients

600+

We have already carried out projects for more than 600 satisfied clients.

Survey Participants

2.5 Million+

We have active particpants for our online surveys in over 70 countries.

Mystery Shopper

26,000+

Our test clients and service testers review quality of services for our clients.

Qualitative Subjects

24,000+

For recruiting focus groups and qualitative studies we provide motivated participants from own database.

Why we stand out from the crowd:

We ask the right questions.
We have broad experience in various sectors which we substantiate by well-founded studies.
We can process knowledge from studies in a way that all important information is conveyed fast and right to the point.
We have our own survey panel in over 70 countries worldwide, an own interviewer and test client field and are thus not dependent on other field services. This way, we can live up to your and our own high quality standards, without passing on any partial services.
We are particularly pleased that we are the preferred service providers in Mystery Shopping and panel service for a large number of national and international market research institutes.

We ask the right questions.

All colleagues

André
Wolff

Managing Director

Jan
Fischer

Head of Panel Management

Gerald
Falkenburg

Head of Research

Norman
Habenicht

Head of Marketing & Communications

Work with us!

We are already excited about your market research project and are looking forward to your inquiries. With us as market research agency, you have an experienced partner who takes a successful customer relationship very seriously.

2008

Founding of Dr. Grieger & Cie. Marktforschung.
Offering for services all around topics of customer satisfaction and Mystery Shopping.

Expansion of the offerings to classic qualitative and quantitative market research services. Development of an own interviewer field

2009

2010

Development of an own online access panel in Germany, Austria and in Switzerland in order to conduct representitive online surveys for clients and own studies

Expansion of offerings to online panels in 15 additional countries. Establishment as Mystery Shopping provider with the broadest field and leading in quality

2011

2012

Establishment of the first app for survey participation and thus pioneer in mobile market research. Expansion of panel offerings to 30 countries.

Now eight employees expand the offering of our online panels to over 45 countries.

2013

2014

300 different clients count on our services. We extend our online panel to over 50 countries.

15 employees. Establishment of Human Brand Index as leading tool for testimonial research. Over 1 million participants in our panel. Holdings in leading survey software LimeSurvey.

2015

2016

We extend our online panel to over 60 countries and are the preferred market research agency for clients from industry, service, trading, market research and media.

We trade under the name SPLENDID RESEARCH GmbH. Thanks to 26 employees, over 600 clients and over 2.5 million active participants in our panel in over 70 countries.

2017

2018

How quickly time passes: We are already ten years old and try to reinvent ourselves every day in order to help shape the rapid changes in market research.

The eleventh year since the company was founded is once again marked by progress and development. With the completion of our Self Sampling Tool (SST), our customers now have the opportunity to send their self-defined target group from over 70 countries directly to their own survey.

2019

Market research from Hamburg for the whole world.

Our brands

We offer every relevant service in market research from one source in order to support our clients during the whole market research process, from the study design and conduct to the analysis. We have our own technology, sufficient field personnel, survey participants from all over the world and broad knowledge. You can find an overview of our wide range of relevant market research services below.

Our survey portal www.befragmich.de offers people from Germany, Austria and Switzerland who are interested in market research the opportunity to participate in surveys. For this, they will receive a financial incentive.

Companies and institutes are offered access to these participants. Thereby, we can support you during the whole process, from designing the questionnaire to analysing the collected data. Alternatively, we are also available for mere sampling.

With www.humanbrandindex.com we offer different market research instruments for reliable evaluation of testimonials and human brands.

A unique study design forms the methodological foundation, which allows the target group to evaluate human brands/ celebrities representatively. The research methodology is based on a wide-ranged randomized, controlled study, where the effects of testimonial commercials were compared to the effects of regular commercials. Since not only purchase intentions, but also actual purchases of respondents were surveyed for validation, the HUMAN BRAND INDEX ® can accurately predict the actual testimonial success from the relation between brand and testimonial.

LimeSurvey GmbH is our sister company since 2015. Thereby, we are connected to the global leader of open source software projects for online surveys. www.limesurvey.org offers an efficient and freely available software for online surveys. The tool is permanently refined by qualified developers and a team of contributers from all over the world. Limesurvey is used worldwide by companies, market researchers and universities.

LimeSurvey offers efficient hosting and professional services all around the usage of this great software.

Through our website www.mobrog.com, we manage our international survey participants from over 70 countries. The participants can sign up to our access panel online or per app. We regularly invite them to surveys for which they are remunerated. The surveys can be filled out by the participants online or via smartphone app, depending on the purpose and extent of the survey.

Our panel is growing monthly by more than 100,000 new participants worldwide, guaranteeing fresh survey participants at all time.

With our portal www.myMarktforschung.de , we offer various services.

Online Panel: We offer access to study participants, who can be applied to every online conducted research projects (e.g. online surveys, online group discussions).
Recruitment: We recruit the target group you need for research projects where you need personal access to participants, e.g. studio tests, focus groups, in-home tests and product tests
Management of qualitative studies: We organize your qualitative study thoughout Germany. We book the studio, provide an experienced moderator and recruit study participants, so that you can focus on your research.

We are service provider for Mystery Shopping. With our portal www.mysterypanel.de, we have our own field of over 26,000 trained test clients, who we regularly use for covert service tests in Germany, Austria and Switzerland. In addition, we have our own interviewer field with 1,000 experienced interviewers for face-to-face surveys.

As quality leader in the Mystery Shopping area, we guarantee high quality of our services through different measures, from recruiting to delivering the data.

For market research institutes and business consultancies, we are also available as mere Mystery Shopping field service upon request.

Analogous to our brand myMarktforschung, we operate a portal with OPINION HERO on www.opinionhero.com, where people can sign up for participation in market research.

Active in over 70 countries, the portal offers interested people the opportunity to participate in surveys, Mystery Shopping, focus groups and product tests.