We find out how well your brand is performing at each stage of the buying process and provide valuable insights into awareness or repurchase.
Our solutions: representative and worldwide
Together we find out which part of the target group drops out at which point in the buying process. From this we can deduce which buyer potential is being lost and secure more trust and loyalty in relation to your product or brand.
With us, a brand research expert keeps an eye on the entire project. This increases efficiency, creates added value in the creation of the questionnaire and guarantees a smooth project flow.
We are constantly reviewing and expanding our global pool of survey participants in 74 countries. We thus ensure particularly clean data delivery.
From the conception of the questionnaire to the analysis of your data, we think along with you. On request, we derive options for action and prepare meaningful charts.
Our approach: efficient
From conception to data collection and analysis, we always keep the common goal in mind.
We get to know your questions, define reasonable and feasible study objectives together and discuss the setup. This also includes the definition of a clear timing, the appropriate sample size and the survey form.
Based on your briefing, we design the questionnaire for your study, which you can enrich with individual content such as competitors or image attributes. The result is a research concept that is optimally suited to your research question.
With our own panel (pool of participants), we always have the data in our own hands and are not dependent on third parties. In addition, after data collection, a series of intensive quality checks are carried out, which guarantee precise results.
At the end of an analytical market research project, we always provide an easy-to-understand report with clear recommendations for action. This means that valid decisions can be made directly after the project, which are based on the latest research findings and move your company forward.
Evaluation examples
Our brand funnel analysis (also called "brand funnel" or "purchase funnel") provides detailed information about the entire buying process. Based on brand awareness, it can be shown in a multi-stage process which share of the target group is transferred from one stage to the next and thus at which point buyer potential is lost. The data of your own brand can be compared with those of other brands.
In the illustration below, we have depicted an exemplary marker funnel and filled it with numbers for illustration purposes.
The figures are to be interpreted as follows:
The example shows that between shortlisting and actual purchase, 33% of customers are lost or, looked at the other way round, that 66% of the target group is transferred to the next stage.
Specific strengths and weaknesses can be derived for the individual stages of the respective brand below. The data form a solid basis for your brand controlling.
Analysing the buying processes of one's own target group is essential for solid brand management and professional brand controlling. It helps to identify where buyer potential is lost at each transition from stage to stage. From this, targeted measures can be derived or deeper analyses can be carried out, for example by using a brand driver analysis to find out why customers drop out (weaknesses) or why they are transferred (strengths).
Our customers: Have The Word
Whether you are a corporate group or an agency, whether you need a complex study or a simple results report - we will put together a customized package that will help your company.
The study conducted with Splendid Research has been a core part of our work. With the results as a starting point, we designed the marketing measures for a whole year. 2 years after its publication, the study is still our most successful and most downloaded asset. It shows how valuable a sound database is and that there is a lot of interest in it. We have been very professional and supportive of the team throughout the process. We look forward to the next joint survey.
Nicole Sandra Pukala,
USU GmbH
The cooperation with SPLENDID RESEARCH was very pleasant and professional. The results were available quickly and were useful for the further positioning of Nico Rosberg.
Florian Krumrey,
Geschäftsführer von CAA
Thanks to SPLENDID RESEARCH, we had valid data at our disposal, which helped us very well to derive appropriate measures. Even changes to the schedule at short notice were implemented in an uncomplicated manner. We can only recommend anyone to turn to SPLENDID RESEARCH when it comes to employee surveys. Many thanks for this!
Leif Jensen, Landeshauptstadt Kiel,
Personal- und Organisationsamt,
Zentrale Personalentwicklung
SPLENDID RESEARCH has been supporting our company since autumn 2016, and not without reason! We have always been looked after competently, bindingly and with absolute reliability. SPLENDID RESEARCH has our back and carries out the recruitment of suitable test candidates independently, with commitment, in a solution-oriented manner and, above all, always quickly and in a friendly manner. A partnership as it should be. Not only we say that, but also the test candidates we have invited via SPLENDID RESEARCH so far.
Patricia Regenhardt, Marketing Manager,
Ferratum Bank p.l.c/, Düsseldorf
In our search for a suitable testimonial with whom we wanted to optimise the positioning of our brand, SPLENDID RESEARCH provided us with excellent support. By means of the HUMAN BRAND INDEX, we received valid data in a very short time, which served as a basis for our decision and through which we are now working with the popular actor Jan Josef Liefers as our new advertising face.
Cornelia Friedrich,
Abteilungsleiterin Werbung & PR
Our services: Guarantee valid results
Brand research
We provide important insights for increasing brand awareness, the target positioning of the brand image as well as strengths and weaknesses of the claim or logo.
Product research
We help from the optimisation of the packaging design to the market potential of the new product concept and the possible acceptance of the product name.
Price research
We identify the revenue-maximising price associated with all product attributes and calculate the demand response to price changes.
Target group research
Get direct feedback from customers, understand their needs and behaviour. We also quantify sales potential to identify relevant target groups to maximise sales.
Communication research
We use campaign tracking, testimonials and influencers to provide a secure decision-making basis for high-impact brand messages.
Employee survey
We provide the input for employer branding measures and help with employee retention.
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